E-Daakhil portal for Consumer grievance redressal is now operational in 15 States/UTs. The e-daakhil portal empowers the consumer and their advocates to file the consumer complaints along with payment of requisite fees online from anywhere for the redressal of their complaints.
The Annual Report gives a synoptic view of policies and programmes of Department of Administrative Reforms and Public Grievances (DARPG), Ministry of Personnel, Public Grievances and Pensions.