Find information related to consumer affairs, food, and public distribution department under Ministry of Consumer Affairs. Detailed information on consumers, consumer welfare funds, legal metrology, essential goods, budgeting, consumer complaints and consumer awareness programs, price monitoring system has been given.
Related Links
Related Links
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Alternative dispute redressal by Department of Consumer Affairs
Get information about the Alternative Dispute Redressal (ADR) services by the Department of Consumer Affairs under Ministry of Food, Public Distribution and Consumer Affairs. Detailed information is provided on national consumer helpline, consumer online resources and empowerment centre and mediation.
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Consumer Protection Act
Means right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs, but also fulfil long term interests.
Before purchasing, consumers should insist on the quality of the products as well as on the guarantee of the products and services. They should preferably purchase quality marked products such as ISI,... -
Official website of ConfoNet Project
The ConfoNet is computerisation and computer networking of consumer forums in the country. This Project aims at serving all sections of its wide target audience through the various consumer related services offered by it. You can check cause list, case status and judgements of cases registered with the consumer forums and commissions in the country. Information about the Consumer Protection Act, consumer rights, case monitoring system,...
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National Action Plan for Consumer Awareness
Information about National Action Plan for Consumer Awareness by Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution is given. Users can get details related to enforcement of Consumer Protection Act 1986, consumer awareness programmes, strengthening consumer grievance redressal machinery, standards laboratories of weights and measures, National Policy on Consumer Protection, etc. Information on summary...
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Official website of National Consumer Helpline
Information about National Consumer Helpline (NCH) is given. Details related to NCH, functions, methodology, interesting cases, consumer awareness, consumer articles, convergence process, consumer responses, etc. are given. Users can access online complaint registration, guidance for smart consumer, brand consumer admin, etc. Toll free helpline number is also given.
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Budget of Department of Consumer Affairs
Details about budget of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution are given. Users can access information on statements of receipt and expenditure, demands for grants, performance budget, outcome budget, sanction of grants-in-aid, review of expenditure for CA, etc.
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Citizens Charter of Department of Consumer Affairs
Get citizen’s charter of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution. Users can access details related to the department, its vision, mission, stake holders, responsibility centres, main services, performance evaluation, etc. Information about grievance redressal process is also available.
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Online library of Department of Consumer Affairs
Users can get access to various consumer affairs publications through this online consumer affairs library of Department of Consumer Affairs. You can search books, journals, latest articles and other publications on topics related to consumer affairs, agriculture and various other subjects etc.
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Telephone directory of Department of Consumer Affairs
Details related to contact information of officials of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution are given. Users can get information about name, designation, office address, office phone number, intercom number and residence phone number of officers of the Ministry.
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Website of Department of Consumer Affairs
The Department of Consumer Affairs under the Ministry of Consumer Affairs, Food and Public Distribution is responsible for formulation of policies for Consumer Cooperatives, Monitoring Prices, Consumer Movement and Controlling of statutory bodies. Information is provided on consumer affairs, consumer protection, consumer rights, rules and Acts, essential commodity, consumer complaints, price monitoring cell, etc. Users can get details of Jago...
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Demands for Grants, Department of Consumer Affairs
Get details of Demand for Grants 2018-19, 2017-18, 2016-17, 2015-16, 2014-15 and 2008-09 for Department of Consumer Affairs. Users can get details about the grant amount and related spending details. Users can view and download the files.
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Information of INGRAM
The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform.
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Information of National Consumer Helpline (NCH)
National Consumer Helpline (NCH) is a project of the Union Ministry of Consumer Affairs operates under the Centre for Consumer Studies at Indian Institute Of Public Administration.The Project recognizes the need of consumers for a Telephone Helpline to deal with multitude of problems arising in their day-to-day dealings with business and service providers.
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Information of State Consumer Helpline (SCH)
State Consumer Helpline Portal links State Consumer Helplines (SCH) located in different States. Presently states viz. Bihar, Haryana, Chhatisgarh, Gujarat, Madhya Pradesh, Maharshtra, Odisha, Rajasthan, Delhi, Himachal Pradesh, Utter Pradesh, Mizoram and Tamil Nadu are linked with Portal.
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Information of Indian Institute of Public Administration (IIPA)
Public Administration has always implied Government when 'public' actually means community or people. In the post-colonial, post-independence paradigm of the early 1950s, Public Administration really meant providing service to the people by the State apparatus using the ground rules of justice, ethics and fair-play.