Information about National Action Plan for Consumer Awareness by Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution is given. Users can get details related to enforcement of Consumer Protection Act 1986, consumer awareness programmes, strengthening consumer grievance redressal machinery, standards laboratories of weights and measures, National Policy on...
Consumer Affairs
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National Action Plan for Consumer Awareness
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Consumer Protection Act
Means right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs, but also fulfil long term interests.
Before purchasing, consumers should insist on the quality of the products as well as on the guarantee of the products and services. They should... -
Telephone directory of Department of Consumer Affairs
Details related to contact information of officials of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution are given. Users can get information about name, designation, office address, office phone number, intercom number and residence phone number of officers of the Ministry.
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Demands for Grants, Department of Consumer Affairs
Get details of Demand for Grants 2018-19, 2017-18, 2016-17, 2015-16, 2014-15 and 2008-09 for Department of Consumer Affairs. Users can get details about the grant amount and related spending details. Users can view and download the files.
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Budget of Department of Consumer Affairs
Details about budget of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution are given. Users can access information on statements of receipt and expenditure, demands for grants, performance budget, outcome budget, sanction of grants-in-aid, review of expenditure for CA, etc.
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Citizens Charter of Department of Consumer Affairs
Get citizen’s charter of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution. Users can access details related to the department, its vision, mission, stake holders, responsibility centres, main services, performance evaluation, etc. Information about grievance redressal process is also available.
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Download annual reports of Department of Consumer Affairs
The annual reports of Department of Consumer Affairs under Ministry of Consumer Affairs, Food & Public Distribution are available for the users. Chapters of annual reports and the reports as whole can be downloaded.
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Alternative dispute redressal by Department of Consumer Affairs
Get information about the Alternative Dispute Redressal (ADR) services by the Department of Consumer Affairs under Ministry of Food, Public Distribution and Consumer Affairs. Detailed information is provided on national consumer helpline, consumer online resources and empowerment centre and mediation.
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Online library of Department of Consumer Affairs
Users can get access to various consumer affairs publications through this online consumer affairs library of Department of Consumer Affairs. You can search books, journals, latest articles and other publications on topics related to consumer affairs, agriculture and various other subjects etc.
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Download E-Book of Ministry of Consumer Affairs
Users can get the E-Book of Ministry of Consumer Affairs. Information on consumer awareness programmes, consumer advocacy, consumer protection, legal metrology, pricing monitoring, public grievances, etc. is provided in this E-Book.
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Website of Department of Consumer Affairs
Find information related to consumer affairs, food, and public distribution department under Ministry of Consumer Affairs. Detailed information on consumers, consumer welfare funds, legal metrology, essential goods, budgeting, consumer complaints and consumer awareness programs, price monitoring system has been given.
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Website of Department of Consumer Affairs
The Department of Consumer Affairs under the Ministry of Consumer Affairs, Food and Public Distribution is responsible for formulation of policies for Consumer Cooperatives, Monitoring Prices, Consumer Movement and Controlling of statutory bodies. Information is provided on consumer affairs, consumer protection, consumer rights, rules and Acts, essential commodity, consumer complaints, price...
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Website of Chandigarh State Consumer Disputes Redressal Commission
Detailed information is provided about the Chandigarh State Consumer Disputes Redressal Commission. Users can get information on procedure and jurisdiction for filing a complaint, court fees, district forums, Consumer Protection (Amendment) Act, etc.Details related to cause lists, case status judgements, daily orders, etc. are available. Information about the Commission, its President and...
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Information of INGRAM
The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform.
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Information of National Consumer Helpline (NCH)
National Consumer Helpline (NCH) is a project of the Union Ministry of Consumer Affairs operates under the Centre for Consumer Studies at Indian Institute Of Public Administration.The Project recognizes the need of consumers for a Telephone Helpline to deal with multitude of problems arising in their day-to-day dealings with business and service providers.