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Consumer Affairs

Consumer Affairs

  1. Budget of Department of Consumer Affairs

    Details about budget of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution are given. Users can access information on statements of receipt and expenditure, demands for grants, performance budget, outcome budget, sanction of grants-in-aid, review of expenditure for CA, etc.

  2. Citizens Charter of Department of Consumer Affairs

    Get citizen’s charter of Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution. Users can access details related to the department, its vision, mission, stake holders, responsibility centres, main services, performance evaluation, etc. Information about grievance redressal process is also available.

  3. Download annual reports of Department of Consumer Affairs

    The annual reports of Department of Consumer Affairs under Ministry of Consumer Affairs, Food & Public Distribution are available for the users. Chapters of annual reports and the reports as whole can be downloaded.

  4. Alternative dispute redressal by Department of Consumer Affairs

    Get information about the Alternative Dispute Redressal (ADR) services by the Department of Consumer Affairs under Ministry of Food, Public Distribution and Consumer Affairs. Detailed information is provided on national consumer helpline, consumer online resources and empowerment centre and mediation.

  5. Information of INGRAM

    The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform.

  6. Information of National Consumer Helpline (NCH)

    National Consumer Helpline (NCH) is a project of the Union Ministry of Consumer Affairs operates under the Centre for Consumer Studies at Indian Institute Of Public Administration.The Project recognizes the need of consumers for a Telephone Helpline to deal with multitude of problems arising in their day-to-day dealings with business and service providers.

  7. Information of State Consumer Helpline (SCH)

    State Consumer Helpline Portal links State Consumer Helplines (SCH) located in different States. Presently states viz. Bihar, Haryana, Chhatisgarh, Gujarat, Madhya Pradesh, Maharshtra, Odisha, Rajasthan, Delhi, Himachal Pradesh, Utter Pradesh, Mizoram and Tamil Nadu are linked with Portal.

  8. Information of Indian Institute of Public Administration (IIPA)

    Public Administration has always implied Government when 'public' actually means community or people. In the post-colonial, post-independence paradigm of the early 1950s, Public Administration really meant providing service to the people by the State apparatus using the ground rules of justice, ethics and fair-play.

  9. BIS Standards for Consumer Products

    Get information related to BIS Standards for Consumer Products is given. All items like Helmets for Two Wheeler Riders, Ceiling Fans, Toothbrush, Scouring Products for Utensil Cleaning and many more products listed.

  10. Department of Food Civil Supplies and Consumer Affairs of Punjab

    Detailed information about the Department of Food, Civil Supplies and Consumer Affairs of Punjab is given. Details related to Public Distribution System (PDS) and allocation under PDS are given. Users can access application form for ration card and Confonet. Information about the department, its administrative setup, aims, objectives, rules and regulations, rules of business, recruitment, etc...

  11. Website of Consumer Online Resource and Empowerment Centre

    Information on the Consumer Online Resource and Empowerment Centre (CORE) under the Department of Consumer Affairs is given. One can find details related to the Consumer Coordination Council (CCC), Core centre project, etc. Users can login to lodge complaints. Information on brands which are customers' friendly is available.

  12. Department of Consumer Affairs and Public Distribution of Jammu and Kashmir

    Get detailed information about the Department of Consumer Affairs and Public Distribution of Jammu and Kashmir. Users can get information related to schemes fair prices, shops, releases of sugar, food grains and kerosene oil, etc. Information on department's organisational setup, consumer protection, legal metrology, acts and rules, etc. is available. Downloadable forms are also given.

  13. Consumer Protection Rules 1987

    Users can find the Consumer Protection Rules, 1987. Detailed information about the Rules and various provisions in it to protect the consumers is given. Information pertaining to consumer protection and consumer grievance redressal etc. is provided.

  14. State Consumer Dispute Redressal Commissions contact directory

    You can get the contact directory of the State Consumer Dispute Redressal Commissions, provided by the National Consumer Disputes Redressal Commission. Users can get the state commissions addresses, phone numbers, names of the president, members and registrars etc. Email ids of officials are also available.

  15. Contact directory of District Consumer Forums

    Find the contact directory of the District Consumer Forums in various states. This information is provided by the National Consumer Disputes Redressal Commission. Users can find the name of the State and district, address of the forum, phone and fax number, etc.

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